Unlock your business rates revenue
Business Rates are a significant source of council funding (£24.1 billion nationally - March 24) and contribute to maintaining essential services. With evermore financial pressures from increased service demand and budget constraints, it is necessary to secure all available revenue.
Liberata works with local authorities to boost their income. Our Business Rates Services combine Rateable Value (RV) reviews, ethical debt recovery, and on-demand staffing support to help councils maximise revenue without adding administrative burden.
We can provide you with a bespoke estimate based on your council’s potential business rates income and recoverable debt.
Complete the form to receive your estimate.
What happens next? One of our team will review your council’s data and provide you with a personalised figure outlining potential business rates revenue and recoverable debt.
Find out how much more you could generate
How Liberata Business Rates Services help councils
Our Business Rates Services are a fully managed, technology-driven approach that maximises Business Rates revenue, delivers effective debt recovery, and fills skills and resource gaps. Local Authorities can use our services individually or as a complete solution.
Business Rates Review
Recover missing revenue
Many councils are aware of the possibility of undervalued and unrated business properties within their areas but don’t have the resources to investigate further.
Our Business Rates Review service identifies undervalued and unrated business premises through advanced data analysis and physical inspections. We conduct on-site assessments to validate findings, ensuring accurate valuations. Our fee is only charged when the Valuation Office Agency (VOA) confirms the additional Rateable Value.
“The RV Finder service from Liberata has helped us ensure that our data is as accurate as possible, and when the VOA has processed the outstanding cases, I fully expect to see more than £1,000,000 of additional RV. The “risk and reward” model works well, and the Council only has to pay for their success.”
Steve King – Revenues and Benefits Team Leader, Leicester City Council.
Debt Assist
Ethical recovery of aged Business Rates debt
Traditional enforcement methods can be costly and harm relationships with local businesses by adding to their indebtedness.
Debt Assist provides an alternative approach, using data-driven insights and tailored engagement strategies to recover outstanding debt without enforcement. Every case results in a resolution, reducing write-offs and improving cash flow.
“The Liberata service was extremely effective, and we were surprised by how they managed to engage with citizens in an empathetic manner and recover a significantly higher-than-expected percentage of the overpayments.”
Emma Riding, Service Director – Financial Management & Deputy 151 Officer, Peterborough City Council.
Anytime for Business Rates
Expert resourcing when you need it
Councils can face challenges in recruiting and retaining skilled Business Rates professionals.
Our Anytime for Business Rates service provides on-demand access to experienced specialists who seamlessly integrate with your team. Whether you need short-term cover, help clearing backlogs, or long-term support, Anytime is a cost-effective, managed solution that provides people, HR administration, management, training, and equipment.
“Performance levels have been high with accuracy and productivity comparable to our own staff. We have improved our performance – the contribution being the flexibility of resources, creating consistency in work outstanding and processing times. We have been able to use the resources available more intelligently. Savings have been in excess of £100,000 over the last 3 years.”
Matt Kelly – Benefits Team Leader, Dacorum Borough Council.
Why councils choose Liberata Business Rates Services
Liberata is a trusted partner to local authorities. Our Business Rates Services offer:
- A complete revenue and recovery solution that can be used as a whole package or standalone services
- A combination of desk-based analysis and physical inspections to ensure accurate assessments
- A data-driven, ethical approach to debt recovery that prioritises resolutions over enforcement
- Business Rates Review and Debt Assist are performed on a risk and reward model
- Flexible, scalable and professional resourcing options
